Privacy Policy
At Gemspire Jewelry Co., Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make purchases.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment details (e.g., credit card information) when you make a purchase or contact us.
- Non-Personal Information: This includes technical information about your device, browser, and usage patterns (e.g., IP address, cookies, etc.).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: We use your personal information to process and fulfill your orders, including shipping and delivery.
- Customer Support: We may use your contact information to respond to inquiries, provide customer support, and resolve any issues related to your order.
- Marketing and Promotions: With your consent, we may send you newsletters, promotional offers, and updates about our products. You can opt out of these communications at any time.
- Website Improvement: We analyze non-personal information to improve the functionality and user experience of our website.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing security measures such as encryption and firewalls. However, please be aware that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We will not sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist in processing payments, shipping orders, and providing customer support.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests from government authorities.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. These technologies allow us to remember your preferences, analyze website traffic, and personalize your experience. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.
6. Your Rights
Depending on your location, you may have the following rights concerning your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to applicable laws.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will include the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Gemspire Jewelry Co., Ltd.
Email: [email protected]